Questions, answered
from the people who keep the homes.
Booking & payments
Why book direct instead of the big platforms?
Why book direct instead of the big platforms?
Same homes, same calendar — minus the platform service fees. Put your book-direct pitch here.
When am I charged?
When am I charged?
Describe your deposit and balance schedule here.
What's the cancellation policy?
What's the cancellation policy?
Summarize your cancellation windows and refunds here.
Your stay
What are check-in and check-out times?
What are check-in and check-out times?
Add your times and how early or late arrangements work.
Do you allow pets?
Do you allow pets?
Explain which homes welcome pets and any terms.
Who do I call if something breaks?
Who do I call if something breaks?
Tell guests who picks up and how fast.
The area
Where are your homes?
Where are your homes?
Describe your markets and what makes each one worth the trip.
Do I need a car?
Do I need a car?
Set expectations about getting around.